Cancellation schedule
- 48 hours or more before the tour: full refund.
- From 24 hours up to, but not including, 48 hours before the tour: 50% refund.
- Less than 24 hours before the tour: non-refundable.
Confirm the scheduled start time with our team when calculating these periods.
How to request cancellation
Contact info@egyptsuntravel.com or WhatsApp with your name, booking reference and tour date. Ask the team to acknowledge receipt and confirm the applicable refund.
Changing the date
Our existing FAQ provides free date rescheduling for genuine emergencies. Contact the team to discuss your situation and confirm an available replacement date.
Refund arrangements
The team will confirm the refundable amount, payment method and expected processing time for your booking. Payment-provider processing times can vary; no fixed refund timeline is stated here.
Check your booking details
Before paying, ask the team to confirm how these terms apply to your selected tour or package and to state any service-specific conditions in writing. If we notify you of a change or cancellation, contact us to confirm the options available for your booking.